This guide walks registrars through the steps required to onboard via the Tucows Registry Services onboarding portal for Radix.
Prerequisites
- A valid registrar email address
- The Onboarding waiver fee code provided in your Radix onboarding mailer
(Note: the waiver code is case sensitive)
Access Instructions
1. Access the Onboarding Portal
Please note: the onboarding portal is different from the system account.
Navigate to the Tucows Registry onboarding portal: https://portal.tucowsregistry.net/
2. Create Your Account
- Select Create Account
- Register using your registrar email address
3. Accept System Access Terms
- Review the Tucows Registry System Access Terms
- Accept the terms to proceed

4. Enter Your Access Code
- When prompted for a deposit, select Enter a code.
- Enter the access code provided in your onboarding email.
Note: This code allows you to bypass the deposit requirement. Ensure the code is entered exactly as provided, including capitalization).
5. Add Contact Information
- Enter and confirm your current contact details
- Ensure all information is accurate and up to date
6. Review and Sign the RRA
Review the Registrar Registration Agreement (RRA). Sign the agreement to complete the onboarding process.
- After signing select Next to advance.

- Click Submit Application to proceed. Pending approval is required. For new users, an account will be created internally.
Note: Your application is not submitted until you click Submit Application.
Review Completed Application Status
Once all steps are completed and the RRA is signed, your application status will be available on your dashboard. Once your registrar is approved, You have the option to invite other users to access the portal.
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