Radix Billing and Invoicing

This article explains how billing and invoicing for Radix TLDs will be handled following the transition to Tucows Registry Services. It covers invoicing changes, payment methods, bank details, and how rebates and historical transactions are managed, helping you ensure finance and accounting processes are aligned before and after transition.

Historical transactions and invoices from Registry Service Provider will not be migrated to Tucows Registry Services. Registrars should download and retain any Registry Service Provider records they may need for future reference.

Separate invoicing

Registrars will receive a monthly invoice on the 15th of each month (or the next business day, ET) covering billable transactions from the previous month. These invoices will include only Radix product transactions — no non-Radix TLD transactions will be included. The invoices will be generated and sent by Tucows Registry Services, with RADIX TECHNOLOGIES INC SEZC listed as the billing entity.

New bank details for Radix payments

Payments for Radix TLDs must be sent to the following account:

• Beneficiary Name: Radix Technologies Inc SEZC
• Bank: JPMorgan Chase Bank N.A.
• Branch: Hong Kong
• Account Number: 6300211148
• SWIFT: CHASHKHH
• Currency: USD
• Routing number: 021000021

Prepaid registrars may send funds to this account and have their Tucows Registry Services accounts funded accordingly. Card payments will also be accepted on Tucows Registry Services.

Please note: Prepaid accounts with current Radix Registry Service Provider will be configured as prepaid at Tucows Registry Services.

Billing behavior on Tucows Registry Services

How Tucows Registry Services billing is handled for most domain transactions:

• Domain transactions are billed at the time the transaction occurs
• If a domain is deleted within the applicable grace period:
  • The transaction fee is automatically refunded at the time of deletion
• This applies to standard domain transactions such as:
  • Creates
  • Renewals
  • Transfers

Exception:

• Auto-renew transactions follow standard auto-renew billing rules and are not billed using the immediate-charge-and-refund model. Please see the Domain Autorenew Lifecycle article for details.

What this means for registrars

• Charges appear immediately when a transaction is completed
• Refunds are applied automatically when domains are deleted within grace periods
• No end-of-month “finalization” is required for most transaction types
• Billing visibility is more immediate and transaction-based

Account balance in the Registrar Console

Registrars can view the current account balance in the Registrar Console (production: http://console.radix.host/). The production console will be available after the transition.

In the Registrar Console, the account balance is visible in:

• The top banner
• The Account Balance section on the Dashboard
• The Transaction History section

Grace Period Refunds

Any refund resulting from the deletion of a domain name that was in a grace period at the time of the March 17 transition, including, but not limited to, the Add Grace Period (AGP) or Renewal Grace Period (RGP), will be credited to your registrar account at the prior transition Registry Service Provider (RSP), not at Tucows Registry Services, as the original fee was collected prior to the transition.

Rebates and Historical Records

• Transactions processed on prior transition Registry Service Provider will have rebates handled by the prior transition Registry Service Provider 
• Transactions processed on Tucows Registry Services will have rebates handled by Tucows
• Registrars should share details of any outstanding rebates directly with Radix as soon as possible.

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