Registry Communications

Staying Connected: Important Updates from Tucows Registry Services

We’re committed to keeping our registrar partners informed and supported every step of the way. To ensure you don’t miss out on key updates, including maintenance notices, migration information, onboarding instructions, and more, please keep an eye on your inbox for our latest communications.

If you are an accredited registrar and you’re having difficulty testing or accessing OT&E, or haven’t gotten your credentials ready for the new registry production, please contact trs-support@tucows.com

To continue receiving timely updates with regards to onboarding and your transition, ensure that emails from trs@tucows.com are not being routed to your junk or spam folders.

We value your partnership and are here to provide the support you need to succeed.

Radix Migration Postponed

Notice sent by Radix

Dear Registrar,

We are writing to inform you that the migration of Radix's TLDs from CentralNic to Tucows Registry Services, previously scheduled for November 2025, will be postponed to a later date.

A great deal of time and thought went into our November schedule. We are deeply disappointed by this delay. Despite our concerted efforts and full readiness with Tucows to proceed as planned, certain circumstances beyond our control have necessitated a postponement.

We are actively working to resolve these issues and will have an update for you soon. Once the revised migration schedule is finalized, we will provide ample advance notice along with detailed next steps.

We appreciate your understanding and cooperation.

Should you have any questions, please reach out to us at policy@radix.email.

Regards,

Team Radix

www.radix.website

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